Cogent Skills

We were highly satisfied with the overall certification process, rating it a perfect 5 out of 5.

"We recently underwent the certification process with Clear Quality, and I must say, our experience was nothing short of excellent. As a Training Provider, gaining ISO 9001:2015 certification was a significant milestone for us, and Clear Quality played a pivotal role in making it a seamless process.

From the outset, we were highly satisfied with the overall certification process, rating it a perfect 5 out of 5. Darren, our auditor, was exceptional - not only was he attentive and methodical, but he also demonstrated a clear understanding of our unique situation. He adapted the audit process, accordingly, ensuring that our specific needs were met. The only area for improvement we noted was some minor typos in the final output, which didn't detract from the overall positive experience.

The competence and professionalism of the audit team, led by Darren, were top-notch, earning a solid 4 out of 5 rating. The audit timelines and schedules were also convenient for our organisation, further contributing to a smooth process.

As we progressed through the certification stages, we continued to be impressed. The certification process, both stage 1 and stage 2, exceeded our expectations, leading us to rate it a perfect 5 out of 5.

Overall, I have nothing but praise for Clear Quality and its certification body. Karen Taylor, in particular, provided exceptional guidance and support, ensuring we were well-prepared for the audit. Their wealth of knowledge and capable team made the entire process a breeze.

I would wholeheartedly recommend Clear Quality as a certification body to other organisations. I rate my likelihood of recommending them a solid 10 out of 10. Their professionalism, expertise, and dedication make them a standout choice for any organisation seeking certification."