Strettons

The transition of certifications to Clear Quality was seamless.

"Maintaining ISO 9001:2015 certification at Strettons is paramount to operations across our many specialist property teams and Clear Quality has been an indispensable partner in ensuring our ongoing compliance. As a regulated firm of Chartered Surveyors, we pride ourselves in our high standards of service delivery and our continued ISO accreditation is one important aspect of that. Our journey with Clear Quality has been truly exceptional, with a level of satisfaction that warrants a perfect 5 out of 5 rating for the overall certification process.

The transition of certifications to Clear Quality was seamless, devoid of any notable challenges or areas for improvement. This smooth transition speaks volumes about the efficiency and effectiveness of Clear Quality's support.

The audit team's competence and professionalism, led by Darren Forder, have been exemplary. Darren's wealth of knowledge and expertise have instilled confidence in us and provided invaluable guidance throughout the process. His proactive approach and thorough oversight of our system have been particularly commendable, ensuring clarity on necessary improvements well in advance of audits.

Working closely with Darren has proven to be immensely beneficial, especially in the lead-up to audits. His support has assured us that we are on the right track, and we are grateful for his efforts in maintaining our certification.

While my direct involvement with the system began with the 2023 Surveillance Audit, my experience with Clear Quality has been overwhelmingly positive. I highly recommend Clear Quality as a certification body to other organisations, with a rating of 9 out of 10. Furthermore, beyond their certification services, my enrolment in the Quality Practitioner Level 4 course has been a rewarding experience, thanks to Ed Johnson's excellent guidance. Clear Quality truly embodies professionalism and expertise, and we are confident in our partnership moving forward"