News Article
Coptrz, getting the double through Clear Quality
Coptrz are a commercial drone company based in Leeds who also provide expert professional drone courses (including OFQUAL4 & 5 as well as CAA drone training).
Coptrz have gained some truly spectacular achievements over the years, such as: Achieved Investors in People (Gold) and achieving the Institute of Customer Service accreditation. It is clear to see Coptrz are passionate about their business.
Coptrz’ mission is to revolutionise how organisations operate whilst using drones and exceptional service, which they are doing with a large customer base of over 1000 companies including names such as Costain, Pfizer, PwC, BMW, Ford, Thames Water, Ministry of Defence & multiple Police and Fire Services.
Being such a progressive company, Coptrz instantly recognised the benefits if implementing not just one but two ISO accreditations to help the business grow, thrive and standout against any competitors.
From working with Clear Quality, Coptrz were able to gain both the ISO 9001 and 14001 accreditations at the same time with zero non-conformances! Having the ISO 14001 makes Coptrz the first and only commercial drone experts certified to ISO 14001 evidencing their commitment to minimise how the business operations affect the environment.
Amanda Speight, Head of Operations for Coptrz said: “Clear Quality were recommended from a company I used to work for as they had started to use Darren, who originally guided them through the ISO 9001:2015 transition, in which Clear Quality impressed. It was then decided that they would keep Darren & Clear Quality on to help maintain and upkeep their Quality Management system.
We received excellent advice from Darren on how to create an IMS to cover the ISO 9001:2015 & 14001:2015 standards and how to further develop what we already had in place so our processes and documentation were in line with the requirements. ISO 14001 was new to me so it was great to have someone to guide us through the process who fully understood the requirements and how our business worked, we also only decided to include 14001 half way through the process, none of this was an issue to Darren or Clear Quality.
The assessor had no observations and no non-conformances when it came to our certification audit.”
Darren Forder, ISO consultant for Clear Quality said, “Working with Coptrz has been a great experience, Amanda and her team were extremely knowledgeable and passionate about their field of Drone Technology. Whilst this is certainly a first in this sector for Clear Quality, we love working with clients who are innovating by receiving ISO.
Their combined system of 9001 & 14001 will see them set a benchmark within their field as one of the few with a UKAS certification, which will help them stand out well above the rest!”