Paul Ponsonby

Our company is delighted with the help he’s given and the confidence he’s helped build amongst us.

I recently joined Paul Ponsonby Ltd and am involved in the transition from ISO 9001 2008 and 14001, to the 2015 version.  I have considerable “old experience” of ISO but being about ten years behind the times, I was well and truly out of my depth.

We called Clear Quality in to help us with the transition and they sent Darren!

There are good ISO consultants and then there’s Darren.

He’s very easy to get on with. He takes the time to explain precisely what the aim of a particular procedure is and is patient enough when ode dogs like me don’t get it first time.

He’s helped us incorporate the two standards we work to into one IMS or Integrated Management System. Yes, he’s fond of his acronyms. One bit of advice suggested we adopt, was a RAG approach which  had me searching my desk drawers for a duster when in actual fact he was suggesting a colour coding system of Red Amber and Green.

But seriously, when I say there’s good ISO consultants and there’s Darren, I mean he’s top drawer. Thorough and clear with his advice. I’m pleased to say that when the external assessor came to reassess us in August, we were immediately recommended for transition to the new standard.

We’ve called Darren back for a further day’s consulting to help clarify auditing procedure “moving forward”.

Our company is delighted with the help he’s given and the confidence he’s helped build amongst us. We look forward to working with him again.