Managing the Disciplinary & Grievance Process

Managing the Disciplinary & Grievance Process

Together, we can grow your business

Training That Shapes Culture & Drives Profit

How will the course benefit my business?

This course will equip managers with the skills to handle both disciplinary issues and employee grievances fairly and legally, reducing the risk of costly legal claims, workplace tensions, and disputes while maintaining employee morale. By ensuring a consistent, structured approach to discipline and fostering a culture of open communication and mediation, businesses can enhance productivity, improve employee satisfaction, and create a more compliant and positive work environment while protecting their reputation.

1 day

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  • When and how to initiate formal disciplinary procedures.
  • The importance of appeals and ensuring fair outcomes.
  • How to distinguish between informal and formal grievance resolution.
  • The correct procedures for receiving and addressing grievances.
  • How to address disciplinary issues informally and document them properly.
  • Best practices for conducting thorough and impartial investigations.
  • How to prepare for and conduct fair disciplinary hearings.
  • How to make fair and evidence-based grievance decisions.
  • Strategies for fostering mediation and proactive issue resolution to maintain a positive workplace culture.
  • Meet the tutor - Chloe Wallace

    Chloe Wallace is a highly experienced HR consultant and accredited trainer in psychology and trauma-informed practice. Holding a post graduate level qualification from the Chartered Institute of Personnel and Development, to underpin her expertise across industries such as automotive retail and manufacturing, she brings a commercial and strategic approach to workplace training. Chloe specialises in fostering psychologically safe environments, tackling issues like power dynamics, unconscious bias, and workplace culture. Her training goes beyond legal compliance, equipping businesses with the tools to create meaningful, lasting change while ensuring a fair, inclusive, and legally compliant workplace.

    Chloe Wallace

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